When you access the application, we may collect Data. The two types of data we collect and use are - Personal and Application.
Personal Data is when you send us information or there is a communication. "Personal Data" means data that allows someone to identify you, including but not limited to your name, phone number, profile image, physical address, domain name, Internet Protocol (IP) address and email address for the purpose of recording the operations. In contrast, "Application Data" refers to data about how you have used the application. Application data is primarily used to report analytics, measures to improve the application and track the performance of various marketing initiatives.
We may use Data collected from you for the following purposes:
Playbook AI provides integrations with a number of Google products and services using the Google APIs. Playbook AI cannot access your data in these services unless the user explicitly authorize access. However, if authorization is granted, Playbook AI uses the information in the following ways:
Accounts are added to the application using OAuth authentication. OAuth is a secure mechanism for access delegation, commonly used as a way for Internet users to grant websites (in our case Google account) or applications access to their information on other websites but without giving them the passwords. The token generated is valid during your use of the Application. If, however, you remove your account, you will be required to re-authorize the Application for each Google Account using OAuth.
The Application will require access to your Google account(s) and user data for the following purposes:
We will never sell, trade, or rent any types of Data to any third-party. However, only in the following cases, we may disclose your Personal Data:
Moreover, with your permission, we may share your information with a third-party when and if required (e.g. for accessing our services through such an application).
Playbook AI uses a variety of industry-standard security technologies and practices to help protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security. In the unlikely event of a data breach where your Personal Data has been compromised, Playbook AI will immediately notify you and the concerned authorities.
Playbook AI will retain personal data we manage on behalf of our Clients and their customers as long as needed to provide services to our Client. The information is retained as long as their account is active. However, we may preserve and use your information as necessary to protect our rights, resolve disputes or if it is not technically achievable to remove it (e.g. communication histories at your customer’s end).
Playbook AI Services are not directed to children under the age of 13 and we never knowingly collect personal information from them. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take immediate steps to delete such information from our records.